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How we recruit retail talent

So you want to get front of house with our customers?

Do you have a passion for delivering great customer service? A love for sports of all kinds?

Can you enjoy a friendly chat with customers, yet reserve sound judgement to recognise when they might need help to step back for a while?

If you’ve got retail experience, then great, but it isn’t essential. We’re looking for a cool head, and a calm yet professional approach to dealing with challenging situations. Show us that, and we’ll provide you with plenty of on-the-job-training and support to get you on the fast track to a career in retail management.

Looking to get into retail?

Here’s what to expect.

You apply.

Got a referral from one of our team? Has a recruiter reached out to you? Maybe you’ve simply spotted a role you like on this site, or a job board. Like any game, you’ve got to play to be in with a chance of winning. And that starts when you apply.

Get Ahead of the Game.

You will be invited to complete a short task which will really help you stand out from the crowd and ensure your application gets priority when we are putting people through to the next stage, the quicker you complete this the better.


If you make the cut one of our team will reach out to you with to arrange a convenient time to chat where we will tell you more about the role and learn a little more about you. If you like what you hear, and we’re all on the same page, you’re through to the next round.

The Big day.

Now it’s time to meet your manager. They will be in touch as soon as possible to arrange your one-to-one interview. This is your chance to make a good impression.

Performance trial.

Ace the interview, and you’ll be invited down to the shop for a morning or afternoon, to see how you fare on the pitch. You’ll meet future colleagues, and customers. This is your chance to get a feel for the role, and our chance to see you in action.

The big decision.

Do well in the interview, settle in on your trial, and we’ll make a final call on whether to add you to the line-up.

Start your new role with Entain.

Congratulations! Once the decision is called, expect to kick off your career within a couple of weeks.

Angelo Mogan WITH PATTERN 72Dpi

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