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Our Customer Service and VIP representatives are the voice, eyes and ears of the customer.
This puts them at the forefront of knowing how to do right by our customers.
To do this role we need people who understand what we do, who love our products and services as much as the customer. They need to build rapport and guide our customers through our products as quickly and as emphatically as possible.
This requires real focus, listening and people skills as well as grit and determination. At times when we have live events the pressure will be on, and you will need to bring your A-game.
We need people who will bring their energy; in return you will be involved in the action as it happens.
Customer Service AgentWatch video
CS Senior Team ManagerWatch video
Office ManagerWatch video
Inclusion ManagerWatch video
Chatbot TechnicianWatch video
At Entain we're a diverse team, sharing a commitment to quality and success.
Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.