Dependent on Experience + Bonus + Benefits
Stratford, United Kingdom
Vacancy Type:
23 (Entain)
About The Role
Role: Residential Maintenance Coordinator
Location: Remote with travel to sites
Package: Competitive + Car Allowance + Bonus + Benefits 
Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker, bwin and Coral.
The Role in a Nutshell
The Residential Maintenance Coordinator will ensure the effective delivery of all planned, reactive and capital maintenance activity in the Entain residential estate. Working proactively with the Entain Maintenance & Estates teams, its range of Tier 2 contractors and Primary FM Partner Trios to ensure maintenance and compliance issues are resolved to the tenant's satisfaction, in line with our legal and compliance obligations, as swiftly as possible. Ensuring all key stakeholders are kept informed of progress throughout the process.

What you'll be doing:

    Compliance – Ensure Entain remain compliant with all statutory & mandatory obligations in relation to the residential property estate. Including Gas, Electric, Asbestos, Legionella, FRA, Communal Areas.

    Ensure the swift and compliant response to all residential reactive maintenance tasks, managed via Entain's CAFM system Verisae to agreed KPIs & Budgets. Ensuring key stakeholders are kept informed of progress at all times.

    Ensure regulatory compliance with Minimum Energy Efficiency Standards and Energy Performance Certificates, instigating upgrade works and making exemption applications where applicable.

   Project Management of any residential capital refurbishment projects. Including specification agreement, tendering and operational delivery & signoff. Ensuring all works comply with relevant H&S regulations (e.g. CDM Regs 2015).

    Mitigation of security and health & safety risk connected with any vacant units within the estate.

    Conduct any site inspections that might be necessary from time to time in order to ensure the delivery of the above.

What we need from you: 

  Experienced in coordinating reactive maintenance tasks in multiple residential estates.

  Knowledge of relevant H&S legislation in relation to the delivery of residential maintenance.

   Advanced MS Office Suite skills (Word, Excel, PowerPoint and FM related systems), presentation, and written and verbal communication skills.

  Extremely organised with strong attention to detail.

  Experienced in representing and communicating with the business at all levels.


About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.