Vacancy Type:
Working Pattern:
5 days per week including Thursday and Saturday evenings
16 (Ladbrokes)
About The Role

Responsible for all forms of internal and external communication to staff, internal business partners, owners & customers. Making full use of all internal communication platforms, social media and marketing tools to increase business activity, colleague engagement and business awareness & performance to an outstanding level!

What are the Key Responsibilities?

  • To work with Stadia Managers to ensure a regular flow of communication to colleagues allowing them to keep up to date with all Stadia and wider business activities
  • To engage with internal partners to communicate all positive Stadia activity and achievements to the wider business utilising all internal communications tools
  • To be responsible for the management and development of the Stadia websites, other social media & all customer communications. Ensure they are delivered on brand and in a professional manner at all times
  • Drive customer experience and awareness of Stadia activities with particular emphasis on commercial opportunities, the racing product, welfare & rehoming activity!
  • Deliver daily social media updates in conjunction with the Stadia Management team crafted to drive followers and user numbers
  • Develop social media strategy and update platforms to include rehoming & racing updates and interviews
  • Develop the database at each Stadia to allow targeted commercial communications to drive business opportunities
  • Support the Stadia teams on Category One final and Gala events
  • To drive sales of sponsorship, advertising and hospitality packages to individuals, groups and companies;
  • To ensure the collation & use of customer information is controlled in line with GDPR legislation;
  • To craft and deliver marketing material and racing programmes as required ensuring compliance with both brand and regulatory standards
  • Attend tracks at least once a month in person to assess management team needs and agree actions for the period ahead
  • Deputise for other Communication managers during periods of absence or leave and carry out role of Duty Manager as required
  • Ensuring that all Commercial staff are aware of the Work Instruction Notices and ensure that they are adequately trained
  • To ensure that all areas and equipment are safe, reporting any concerns to the Safety and Compliance Officer

Benefits and Development

  • Rewards arena with discounts to over 500 different retailers
  • Pension Scheme & access to our annual share save scheme
  • Full training given to allow the best start when joining the business
  • Ongoing performance development with your Line Manager to receive regular feedback and plan any personal development identified

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.