Vacancy Type:
23 (Entain)
About The Role

An opening has arisen in our team for an enthusiastic and professional Quality Assurance Engineer. This exciting role involves ensuring CR Games supply the highest quality products to customers, along with providing operational support for our interactive games and platform. 


What you'll be doing:

  • ‘Test playing’ of gaming products and platform enhancements against a series of test scripts and environments to check product quality pre-launch. 
  • Create and maintain Testing Progress reports
  • Record testing issues and customer queries via an issue tracking system, maintaining responses and updates as needed
  • Operate the gaming platform front line support desk as key contact during dedicated shifts over a  working week.
  • Investigate Customer issues escalated from customer services to identify the type of issue, background detail potential resolution. 

What we need from you:

  • Ability to work on multiple projects
  • GCSE level or above education
  • An understanding of Gaming Machines and/or interest in Games or Gaming would be an advantage
  • Experience of working in a testing or quality control role is beneficial
  • Experience of working in a customer facing roles, investigating and dealing with customer queries 
  • Ability to produce reports for all levels within the business
  • Operational knowledge of Mobile & Tablet devices along with current internet browsers 
  • Good command of Excel/PowerPoint/Word and Google Mail

So if you have a passion for gaming, an eye for detail, a flair for innovation, exemplary problem-solving skills and if you pride yourself on delivering the highest standards, then working at CR Games could be right for you!

If this sounds like you, we’d welcome your application. We’re waiting to hear from you! 

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.