We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands and over 24,000 people, but we all play for the same team. When we win, we win together.
Our vision is to be the world leader in betting, gaming and interactive entertainment by bringing moments of excitement into people’s lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment.
Working as part of the remote gaming server team, to support our In house games studios. You’ll ensure that the gaming servers and environments are optimised and maximum uptime Is maintained to deliver commercial benefit. A key area of the role is working to expand the supply of the platform to new markets and implementing new technology, as well as delivering 2nd line support tasks and helping to deliver all new enhancements and developments.
Key responsibilities
Main:
- Work alongside our Infrastructure, Network and Operations teams ensuring availability of our gaming platform to provide a consistent user experience for our players,
- Carry out Linux system deployment, configuration and management tasks within our Testing, Staging and Production environments,
- Take responsibility for incident response, change request management and software deployment tracking within our internal systems,
- Provide support to our internal development and testing teams to ensure release roadmaps and deadlines are met for new and updated content,
- Provide Level 1 / Level 2 support to the wider business for customer support escalations adhering to company SLAs within office hours,
- Provide level 2 On-Call support out of hours
Occasional:
- Provide mentoring and support to internal departments when implementing new back office tooling,
- Identify and implemental internal process, system design and software improvements to ensure a commercial advantage over our competitors
Specialist skills and experience
Essential:
- Solid understanding of Linux operating systems (RHEL / CentOS / Oracle Linux Preferrable)
- Some experience in scripting Languages (Bash, Python)
- Some experience with Web server configuration and Management (NGINX, Apache, Tomcat, PHP)
- Some experience working with SQL Databases (MSSQL, MySQL, PostgreSQL)
- Foundational understanding of load balancing (Experience with HAProxy preferred but not essential)
- Some Experience diagnosing and resolving complex issues across distributed platforms
- Excellent verbal and written communication skills
Desired:
- Experience implementing or working with server automation and configuration systems (Ansible, Puppet, Chef)
- Experience implementing or working with CI/CD software pipelines
What we can offer you:
- Culture – We were once a start-up and still have that growth mindset (despite our size). Our industry is renowned for the speed it operates at, and the incredible pace of innovation. Our values include winning together, being bold, exciting customers and driving innovation.
- Development – Both personal and professional development are important to us. Everyone gets 2 paid days to focus on development, along with subscriptions to learning resources like cross knowledge, linkedin learning and our own learning room. Monthly Empower talks from inspirational leaders from outside the industry.
- Wellbeing – Our employee assistance program offers free advice on everything from work advice, relationship advice, legal information, and financial advice. Everyone gets a free subscription to the unmind (mental wellbeing) app. Counselling session are available through EAP. We have a monthly schedule of wellbeing sessions and talks with each office having wellbeing champions and coordinators.
- Flexible benefits package - Annual bonus, employee share scheme, private medical, life assurance, income protection, matching pension contributions, enhanced vacation package, discounted gym membership and cycle to work scheme, with the ability to flex your benefits package to suit your needs
- Offices - Newly refurbished offices, with chillout spaces and modern facilities
- Social - Fantastic programme of free social activities, from our summer parties and Friday night drinks, we've got you covered.
- Sports - We're as passionate about sports as you are, if you can name a sport, we've probably got a company team.
- Hybrid Working – We offer 2 days a week working from home
What the process looks like:
- Apply and your CV will be reviewed by one of our Talent Acquisition Partners
- Phone screening call with our Talent Acquisition Partner
- 30 minute online assessment
- 1st interview with the team manager
- Short task to complete and present back at 2nd interview with Director and other stakeholders
- Offer and Celebrations!
