Nottingham
Vacancy Type:
Permanent
15 Jul 2022
Brand:
23 (Entain)
About The Role
Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker, bwin and Coral.
 

The role:

Accountable for accurate reporting, investigation and reduction of cash and revenue leakage within the retail business. You will be responsible for carrying out day to day duties of the Cash Audit team and supporting operational business units.

 

Key Responsibilities:

 Conduct analysis on weekly audits prior to release, eliminating wastage of audit resource

  • Collate weekly and monthly analysis on audit outcomes
  • Develop reports, dashboards, datasets, and other reporting tools
  • Identify gaps in existing information and opportunities for new levels of support
  • Liaise with business functions to support ongoing and upcoming projects
  • Look for solutions to problems with data
  • Provide support and cover for Cash Audit Team Lead
  • Conduct reviews and attend regional team meetings with Area managers, increasing the focus on prevention and visibility at source
  • Provide weekly and monthly reporting and feedback to retail stakeholders
  • Report on output and provide trend analysis to key stakeholders
  • Liaise with the Hyderabad team, ensuring transactional tasks are completed offshore and value-added tasks receive priority in the UK
  • Utilise internal systems to analyse and investigate expense claims, manual freebets and ex – gratia payments
  • Escalate potential fraud and policy abuse
  • Document and report on outcome of investigations
  • Monitor and analyse feedback loops with business units, and 3rd parties, ensuring variance approval.
  • Meet and adhere to tight investigation and feedback deadlines
  • Liaise with OTC central audit, Security and Operations teams to drive process improvements at source.
  • Continue to improve audit process and parameters, with an increasing focus on prevention.
  • Assist in providing concise documentation for Audit Committee.
  • Build relationships with internal and external auditors, other business units and 3rd party prviders
  • Review CCTV to support evidence of Fraud
  • Support investigations where fraud has occurred, documenting related information and uploading cases to Service Now
  • Monitor Service Now cases to ensure timely closure to meet critical control deadlines
  • Support Cash Management team with debit card investigations
  • Support Cash Management team with debit card chargebacks
  • Support defalcations reporting process
 

Specialist Skills and Experience

Desirable:

  • AAT Technician or equivalent preferred or willing to study
  • Good standard of Mathematics and English
 
Essential:
  • Strong numeracy skills and attention to detail.
  • An Interrogative nature when reviewing problems.
  • Strong Excel and data manipulation skills
  • Strong written and verbal communication skills as well as the ability to influence other people, including peers and various levels of management
  • Ability to work under pressure with minimal supervision and to plan own time and prioritise tasks effectively.
  • Ability to think outside the box, uncover patterns and related contingencies
  • Awareness of impact decisions have on others
  • Reconciliation experience
  • Adhering and delivering results to strict deadlines
  • Ability to quickly grasp new concepts and tools
  • Comfortable working in a fast-paced environment
  • Willingness to adapt to changes and learn new tools

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.