We’re Entain! Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of over 24 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.
We are looking for a Customer Journey Optimisation Executive to join our bwin team. You will be focused on specific European brands which generate hundreds of millions of revenue annually. In the role you will look at the onsite customer journey and how we can improve this so that customers stay on our sites for longer.
Our ambition is to have the best onboarding solution across our industry. Therefore, we are looking for a candidate that can:
- Find opportunities: analyse and interpret data to build testable hypotheses for our on-site customer journey
- Identify the individual needs of the customer experience: consistently implement a conversion optimisation strategy across all countries and develop A/B tests by intensively using data and make clear project suggestions
- Capture the right data: ensure that our tests are set-up correctly and data is accessible and reliable
- Take ownership: of the correct tracking of your activities by using e.g. Google Analytics and establish a consistent documentation
- Coordinate and collaborate implement your findings of your investigations by collaborating with internal teams like design, product, content, and data analysts
What are we looking for?
Essentials...
- Digital Marketing graduate or work experience in a digital marketing role
- Fluent English plus one of the following additional languages - German, French or Dutch
- Positive attitude
- Proactive
- Self motivated
- Eager to learn
Desirables...
- Conversion rate optimisation experience
- A/B testing experience
- Analytical skills
What can we offer you?
- Excellent salary plus generous bonus!
- Training and development - don't just take our word for it, click here to hear from some of our employees who have recently kickstarted their careers at Entain!
- Relocation package - this role can be based in Vienna, London or Sofia
- Flexible benefits package
- Private Medical
- Hybrid working
