Vacancy Type:
23 (Entain)
About The Role

We are looking for a EUS Support Engineer who will be taking care of our internal colleagues by assisting on anything IT related; Whether that be with their desktop, phone, software etc... You will be the go to!

We need you to have good communication skills because of this!

Unfortunately due to the nature of the role, remote working is not possible and you will be required to be in the office 5 days a week. This role is based in our Nottingham office.

What you'll be doing:

  • Provide site and remote IT service support focusing on the IT workplace and associated infrastructure
  • Adhere to agreed operational processes
  • Monitor and report on the progress of local and global IT projects
  • Asset management for local Desktop, Laptop and other Mobile devices
  • Software license management for supported applications
  • Procurement of locally required hardware and software.
  • Implement and Support on global projects
  • Contribute to the workplace improvement process and engage in continuous improvement at the local site
  • Use internal tools for management of planned and unplanned support work
  • If required be part of 24x7 on call rota


  • Ensure that IT infrastructure systems, processes and procedures are aligned with applicable regulations
  • Effective provisioning, management and maintenance of the Corporate IT core infrastructure, systems and technologies including: Active Directory, Email, unified communications and SCCM
  • Assist the required teams with initiation and planning phases of new technologies and requirements including the definition of needs, benefits and technical strategy

What we need from you:

  • Strong IT service support experience in a similar environment
  • Strong problem solving and analytical skills
  • Good communicated skills
  • Technical background; with Microsoft Certified Professional or equivalent provable experience in some of the following areas: Microsoft products, including Active Directory, Exchange, Lync and SCCM Desktop Deployment, application packaging and deployment Networking technologies, LAN, TCPIP, DNS etc.
  • Understanding of OS X Server, Open Directory and Mac administration in a corporate environment
  • Working knowledge of VoIP and H323
  • Experience with mobile technologies

Does this sound like you? 



About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.