Salary:
Competitive
Gibraltar, London, St Pauls
Vacancy Type:
Permanent
Brand:
23 (Entain)
About The Role

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves, and for the good of entertainment.

Responsible for delivering best in class Slots Product for all markets and brands, including management of relationships with internal studios and 3rd party content partners, and working with key internal teams (marketing, commercial, UX/UI etc.) to drive localization & optimize performance.

Leads on defining the product vision, strategy, and roadmap for Slots and will be expected to work in the detail of specific product requirements.

Implements a product and operations strategy that will ensure our Slots products are the best in the industry and driving sustainable revenue growth.

While always supporting group performance targets and working with the wider Gaming Product team, the individual will develop –

  • robust procedures to support product development, operations and marketing
  • relationships across the business to help deliver the overall Slots proposition

Key responsibilities

  • Define and then work across the organisation to deliver the product vision, strategy, and roadmap for Slots, championing and driving standards of Customer Experience and value to customers
  • Work with technology teams to deliver an industry leading product offering, ensure quality, effective and timely product delivery, and understand and leverage technology to deliver outstanding products
  • Ensure product enhancements are accurately defined and meet the requirements of our development partners, both internally and externally
  • Define and deliver operational processes to support ensuring optimal product performance, including but not limited to game configurations for stakes, denominations, jackpots and promotions, and service interruption management
  • Develop and grow key internal relationships, including team-working across other teams in the organisation to ensure successful delivery of product or group initiatives, including but not limited to Marketing, Commercial, In-House games, Technical Delivery, PMO, Analytics, Customer Experience and Customer Service
  • Work with P&L leaders for all brands in all regions – communicate new product features, actively market new features in cooperation with marketing teams, measure usage and work to continuously improve as necessary
  • Keep aware of industry/product developments relating to digital entertainment and grow the awareness of the teams around you, and be an advocate for Entain adopting similar or related product enhancements as relevant
  • Monitor and report on product performance, ensuring any identified issues can be investigated in a timely fashion, and provide insight on performance to internal stakeholders to support a fully considered decision making process
  • Work with internal studios and 3rd party content partners to regularly review and benchmark performance, and ensure we are utilising all features and enhancements to deliver the best customer experience

Specialist skills and experience

Essential

  • Significant online gaming industry experience at Director/Head of level
  • Holds an enthusiasm for, and an in-depth working knowledge of, online Slot products and what factors are critical to success across a range of markets and customer types
  • Experience of leading/working in teams in a matrix set-up focused on delivery in a fast-paced environment with a large and diverse group of stakeholders
  • Demonstrable evidence of influencing at senior levels of an organization, the ability to get stakeholders buy-in to support product initiatives and strategies
  • Ability to communicate well with a range of stakeholders across our locations
  • Understands the internal and external environments, how this impacts strategy and the ability to swiftly adapt plans as appropriate
  • Ability to plan, develop and deliver business improvements in line with agreed business strategy
  • Ability to work on several different activity streams concurrently
  • Has a passion for delivering the best product to our customers but will equally understand the business processes, with a strong eye for detail and a flair for communicating ideas and potential solutions to the team and stakeholders

Desired

  • Technical experience with an understanding of client, web technologies and other channels
  • Functional specification development in different tools (Word, Visio,…)
  • Offline gaming industry experience

What we can offer you:

  • Culture – We were once a start-up and still have that growth mindset (despite our size). Our industry is renowned for the speed it operates at, and the incredible pace of innovation. Our values include winning together, being bold, exciting customers and driving innovation.
  • Development – Both personal and professional development are important to us. Everyone gets 2 paid days to focus on development, along with subscriptions to learning resources like cross knowledge, linkedin learning and our own learning room. Monthly Empower talks from inspirational leaders from outside the industry.
  • Wellbeing – Our employee assistance program offers free advice on everything from work advice, relationship advice, legal information, and financial advice. Everyone gets a free subscription to the unmind (mental wellbeing) app. Counselling session are available through EAP. We have a monthly schedule of wellbeing sessions and talks with each office having wellbeing champions and coordinators.
  • Flexible benefits package - Annual bonus, employee share scheme, private medical, life assurance, income protection, matching pension contributions, enhanced vacation package, discounted gym membership and cycle to work scheme, with the ability to flex your benefits package to suit your needs
  • Offices - Newly refurbished offices, with chillout spaces and modern facilities
  • Social - Fantastic programme of free social activities, from our summer parties and Friday night drinks, we've got you covered.
  • Sports - We're as passionate about sports as you are, if you can name a sport, we've probably got a company team.

What the process looks like:

  • Apply and your CV will be reviewed by one of our Talent Acquisition Partners
  • Phone screening call with our Talent Acquisition Partner
  • 30 minute online assessment
  • 1st interview with the team manager
  • Short task to complete and present back at 2nd interview with Director and other stakeholders
  • Offer and Celebrations!

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.