Competitive, annual bonus, private medical cover and relocation package
Vacancy Type:
23 (Entain)
About The Role

Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker, bwin and Coral.

The gambling industry is rightly focussed on increasing the safety of its customers and considerable improvements have been made over recent years with enhanced player controls, risk profiling and interactions. However, most of this has been reactive to regulatory demand and now is the time to take this further by designing an approach that proactively guides the organisation in everything it does to generate a deeper understanding of future industry and regulatory direction.

This role is strategic, innovative and forward thinking. It will study regulatory and industry drivers in order to identify potential future business direction and the impact of any future change. Anything and everything is on the table, from regulatory interaction and research based study, steering the basis of product development with third parties through to face to face contact with problem gamblers and related support organisations. Anything to help understand the possible future need.

The purpose of the role is to support the Sportsbrands Operations Director to take the Group Responsible Gambling Strategy together with regulatory and industry developments to create a foundation of understanding across all UK facing brands. You will help understand the need for and the business impact of potential future change and identify possible product and operational developments to help the Group stay one step ahead of the demand. Working with all UK brands, you will identify where contradictory approaches exist and the business impact of standardisation to meet the Group RG policy. We are a business, and so this approach needs to be coupled with commercial realism to enable the organisation to understand the impact of change whilst placing customer safety as a primary priority.

The role will suit a senior person, with industry experience in similarly sized organisations and previous exposure to both regulatory and commercial environments covering both online and retail channels. Although a strategic role, you will need the skills to facilitate workshops to identify core needs and operational factors plus the ability to craft policy and procedural requirements and build relationships with both internal and external stakeholders. Once the strategic requirements have been identified and agreed, you will be a key stakeholder guiding the appropriate development and operational teams in the delivery of the end result. Experience of portfolio or programme management would therefore be beneficial.

What you'll be doing:

  • Identify and monitor RG KPIs across UK Sports and Gaming. Providing the necessary data analysis and reporting structure required to deliver direction leading data intelligence
  • Own the delivery of the weekly commercial insight packs covering all RG Headwinds making sure they are prepared and communicated to the business in a timely manner
  • Own the commercial impact of our RG customer journeys across UK Sports and Gaming to build a single view of RG performance which enables greater focus on over and under-performing RG functions
  • Represent UK Sports and Gaming on key group RG projects – gathering and inputting requirements, shaping solutions to deliver on UK strategy / objectives
  • Own the roadmap to drive long term RG scenario planning / risk mitigation efforts for UK Sports and Gaming
  • Ensure appropriate levels of communication and education about RG and SG processes, initiatives and change across the UK business. Ensuring there is appropriate understanding of the business / brand / customer context right across the central operational teams.
  • Drive a culture of continuous improvement through seeking out new and innovative ways of improving Entain’s responsible gambling offering.
  • Provide on-going support for key responsible gambling initiatives across Entain and the wider Group
  • Actively manage / participate in planning, implementation and tracking of specific short, mid and long-term initiatives.
  • As a senior member of the leadership team, display exemplary leadership qualities consistently amongst the wider Finance team and across the organisation.

What we need from you:

  • 8 years + experience in delivering strategic and change initiatives, impacting both internally and externally.
  • Prior knowledge of the industry and particularly safer gambling is preferable.
  • Proven experience in development and implementation of process improvement in a similar environment.
  • Experience collaborating cross functionally and working directly with key stakeholders in delivering change.
  • Strong analytical skills and demonstrated problem solving skills. Strong written & verbal communication skills including the ability to deliver succinct and on-point messages to Group Leadership.
  • High energy and drive, and flexible enough to work in an entrepreneurial, dynamic and changing environment and the resilience to challenge/be challenged.
  • Excellent team player who is hard working, flexible and able to act under pressure and on own initiative.
  • Must be effective communicator in a variety of settings: one-on-one, small and large groups and among diverse styles and roles

Competencies & behaviours:

  • Hungry for Results: Pushes self and others with energy and enthusiasm to achieve results.
  • Decision Quality Maker: Makes quality, long and short-term decisions considering various inputs.
  • Big Thinker: Explores and analyses future scenarios and possibilities to help Entain respond to change and shape the future.
  • Wins Together: Gains trust and support of others, generous with time, advice, knowledge and energy and considers impact on other parts of the business when making decisions.
  • Resilient: Creates a climate where people are curious, try out improvements, learn and adapt. Handles and manages crises effectively.
  • Game Changer: Encourages diverse thinking to promote and nurture innovation
  • Experience working at a senior leadership level – leading a function and interacting with executive level individuals
  • Proven track record in building and developing high performing teams

What we can offer you:

  • We're a fast-paced, high-tech and progressive company which means from day 1 you'll have an opportunity to make a real impact to the business
  • Big focus on personal and professional development
  • Flexible benefits package including (annual bonus, employee share scheme, private medical, life assurance, income protection, matching pension contributions, enhanced vacation package, discounted gym membership) with the ability to flex your benefits package to suit your needs
  • Amazing Mediterranean lifestyle, where you can spend summer at the beach, ski in the nearby mountains in winter and visit cities such as Malaga, Seville, Cadiz or Granada, which are all close by. We offer a great relocation package to help make the move easy!
  • Newly refurbished offices, with chillout spaces and modern facilities
  • Fantastic programme of free social activities, from our legendary summer parties and Friday night drinks to weekend trips to the major Spanish cities and morning office breakfast, we've got you covered.
  • We're as passionate about sports as you are, if you can name a sport, we've probably got a company team.

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.