London, St Pauls
Vacancy Type:
Permanent
Brand:
23 (Entain)
About The Role
Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker, bwin and Coral.
 

The owner of all product compliance items across regulating and regulated markets globally. Working with compliance, product and operational teams to improve existing processes. Grow and nurture a team of product compliance experts to be industry leaders in an increasingly complex environment.

Responsibilities:
  • Lead from Product on new regulatory market entry and existing regulatory market change. Supported by other Product teams, Tech, Commercial & Compliance the successful candidate will be the go to source of intel and status updates.
  •  Own product requirements for game audits, change management & assess potential commercial/compliance impact in market(s) where change is occurring.
  • Leading the handling of game errors through to fruition: including but not limited to customer remuneration, game disable, key event reporting etc.
  • Proactively manage enable/disable process across all markets. Respond to approval requests from Dev Ops including reviewing specifics of the request to discount whether it’s a compliance concern and whether further reporting is required.
  • Daily monitoring of new game & early life RTP’s and responding to RTP alerts then escalating as required.
  • Internal and External reporting to various stakeholder groups on various metrics/kpi’s and own product lead disputes.
  • Ownership of games register requirements and certification warehousing.
  • Improve the process of continuous play-based scrutiny across all regulated markets to give reassurance that games being released are compliant and fit for our players. Flagging games that could potentially have issues or be manipulatable.
  • Lead from product on New supplier onboarding & existing contractual change management in sync with commercial teams and carry through to regulators as required.
Experience:

Essential

  • Extensive Product Compliance/Compliance Management experience
  • Proven track record of handling change management in highly regulated markets
  • Analytically minded with experience handling supplier recertification requirements.
  • Extensive online gaming industry experience
  • Track record of working with external compliance teams, regulatory body personnel and test labs.
  • Well versed in planning and executing the compliance requirements of entering a new regulated market.
  • Ability to regularly report complex items to varying audiences effectively.
  • Holds an enthusiasm for, and a working knowledge of, online gaming products and what factors are critical to success
  • Ability to communicate well with internal and external stakeholders across multiple locations
  • Understanding of internal and external environments, how this impacts strategy and the ability to swiftly adapt plans as appropriate
  • Ability to plan, develop and deliver business improvements in line with agreed business strategy
  • Has a passion for delivering the best product to our customers but will equally understand the business processes, with a strong eye for detail and a flair for communicating ideas and potential solutions to the team and stakeholders
  • Fully versed with regulator back offices and reporting requirements.

Desired

  • Worked directly for a test lab or worked on the compliance side of RNG game development.
  • Lead direct and indirect teams
  • Deep understanding of industry aggregators.
  • Previous experience within US regulated states.
  • Previous experience in LATAM markets.
 

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.