Location:
Nottingham
Vacancy Type:
Permanent
20 Dec 2021
Brand:
23 (Entain)
About The Role
Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker, bwin and Coral.
 

The role:

Accountable for accurate reporting, investigation and reduction of cash and revenue leakage within the retail business. You will be responsible for carrying out day to day duties of the Cash Audit team and supporting operational business units.

Key Responsibilities:
  • Liaise with the Hyderabad team, ensuring transactional tasks are completed offshore and value-added tasks receive priority in the UK
  • Utilise internal systems to analyse and investigate expense claims, manual freebets and ex – gratia payments
  • Provide weekly and monthly reporting and feedback to the field
  • Escalate potential fraud and policy abuse
  • Document and report on outcome of investigations
  • Liaise with the Hyderabad team, ensuring transactional tasks are completed offshore and value-added tasks receive priority in the UK
  • Utilise internal systems to analyse and investigate expense claims, manual freebets and ex – gratia payments
  • Provide weekly and monthly reporting and feedback to the field
  • Escalate potential fraud and policy abuse
  • Document and report on outcome of investigations
  • Monitor and analyse feedback loops with business units, and 3rd parties, ensuring variance approval.
  • Meet and adhere to tight investigation and feedback deadlines
  • Conduct reviews and attend regional team meetings with Area managers, increasing the focus on prevention and visibility at source
  • Liaise with OTC central audit, Security and Operations teams to drive process improvements at source.
  • Continue to improve audit process and parameters, with an increasing focus on prevention.
  • Assist in providing concise documentation for Audit Committee.
  • Build relationships with internal and external auditors, other business units and 3rd party providers
  • Review CCTV to support evidence of Fraud
  • Support investigations where fraud has occurred, documenting related information and uploading cases to Service Now
  • Monitor Service Now cases to ensure timely closure to meet critical control deadlines
  • Support Cash Management team with debit card investigations
  • Support Cash Management team with debit card chargebacks
  • Support defalcations reporting process
Additional Information

Specialist Skills and Experience

Essential:

  • Strong numeracy skills and attention to detail.
  • An Interrogative nature when reviewing problems.
  •  Strong written and verbal communication skills as well as the ability to influence other people, including peers and various levels of management
  • Ability to work under pressure with minimal supervision and to plan own time and prioritise tasks effectively.
  • Good understanding of Excel.
  • Reconciliation experience

Desirable:

  • Accounting or Audit experience
  • Good understanding of shop processes and till systems.
  • AAT Technician or equivalent preferred or willing to study
About The Company

We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands and over 24,000 people, but we all play for the same team. When we win, we win together. Our vision is to be the world leader in betting, gaming and interactive entertainment by bringing moments of excitement into people’s lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference.

Wellbeing at Entain

We want our employees to feel healthy and supported at home and at work. That's why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.
 

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.