Location:
Las Vegas
Vacancy Type:
Permanent
Brand:
30 (Stadium Technology)
About The Role

This role is responsible for the administration, monitoring, documentation, troubleshooting and improvement of existing networks and contribute to faster incident resolution times and avoidance of incidents by implementing proactive countermeasures. 

 

  • Initial information gathering for requests, changes and incident management. 
  • Drive problem tickets to make sure reoccurring issues will be avoided. 
  • Ensure tickets have the required information/approvals to get implemented. 
  • Ensure all incidents/requests are handled according to SLA’s thus ensuring customer satisfaction and business continuum. 
  • Ensure effective systems and application monitoring applications for Stadium production and testing environments. 
  • Resolve tasks assigned within the given SLA’s and ensure team adherence to these.  Ensure escalation/involvement to appropriate leads or teams are done within given time frames. 
  • Monitor network alerts and work with SOC to quickly escalate the right things to the right teams. 
  • In conjunction with Infosec ensure that we assist in any regulatory audits and ensure security compliance within our infrastructure. 
  • Bring up and drive initiatives to simplify and standardize configurations and automate tasks. 
  • Conduct monitoring and capacity planning activities. 
  • Support, debug and troubleshoot in the event of incidents including root cause analysis. 
  • Assist and support the Systems/Network Administrator in all day-to-day business work 
  • Maintain and use Linux-based monitoring and management systems. 
  • Perform other duties as requested.
Additional Information
Qualifications Required
  • Minimum of 3 years of working experience with commercial software and/or Internet business applications that run in a mission critical, high availability environment.
  • Bachelor’s degree in related field strongly preferred.
  • Experience in gaming and/or sports betting highly recommended.  
  • Strong knowledge in the following fields would be highly preferred: 
  • TCP/IP protocol suite 

  • Fortigate firewalls and switches 

  • Windows/Linux servers 

  • SSL/TLS 

  • DNS 

  • Firewalls; Routing (IGP and/or EGP) 

  • Switching 

  • Load-Balancing 

  • Application Layer 

  • DDoS Mitigation 

  • Networking Monitoring (various tools but also SNMP, REST-APIs, etc) 

  • IPSec 

  • SSL-VPN  

  • Team player which can work self-contained, if necessary.
  • Excellent oral and written communication skills with a keen sense of customer service. 
  • Self-motivated, proactive and delivery focused working attitude. 
  • Must be able to obtain a Nevada Gaming card as well as other jurisdictional licenses as needed. 
  • Ability to perform in stressful situations. 
  • Proven creative problem-solving ability and analytical skills. 
About The Company
Stadium Technology Group is a subsidiary of Entain, one of the world’s largest sports betting and gaming groups, that provides full-featured innovative risk management software to regulated gaming operators.  We are revolutionizing the race and sports book industry by supplying a solution that is built on open architecture, as well as user-friendly, intuitive and adaptive.  Our platform is designed to meet the needs of today’s operator and respond to tomorrow’s technological, regulatory and market demands.  We aim to build a product and workplace that reflect the communities we serve so we approach our work fearlessly and hold ourselves accountable.  We play to win, and we are all-in together.
 
Stadium is an Equal Opportunity/Affirmative Action employer.  We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status.  We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotion, or any other condition of employment or career development.  If your experience looks a little different from what we’ve identified and you think you’ve got what it takes, we’d love to learn more about you.
 
About our culture
 
At Stadium, you will work in a relaxed and flexible environment with a talented team, and for a company that does whatever it can to see you grow and develop in your role.  We are committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong.  We value, celebrate and respect individual differences, therefore you will have a voice here, and the space to do your best work. 

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.