Location:
Crayford
Vacancy Type:
Permanent
Brand:
16 (Ladbrokes)
About The Role

Responsible for all forms of internal and external communication to staff, internal business partners, owners & customers. Making full use of all internal communication platforms, social media and marketing tools to increase business activity, colleague engagement and business awareness & performance to an outstanding level!

What are the Key Responsibilities?

  • To work with Stadia Managers to ensure a regular flow of communication to colleagues allowing them to keep up to date with all Stadia and wider business activities
  • To engage with internal partners to communicate all positive Stadia activity and achievements to the wider business utilising all internal communications tools
  • To be responsible for the management and development of the Stadia websites, other social media & all customer communications. Ensure they are delivered on brand and in a professional manner at all times
  • Drive customer experience and awareness of Stadia activities with particular emphasis on commercial opportunities, the racing product, welfare & rehoming activity!
  • Deliver daily social media updates in conjunction with the Stadia Management team crafted to drive followers and user numbers
  • Develop social media strategy and update platforms to include rehoming & racing updates and interviews
  • Develop the database at each Stadia to allow targeted commercial communications to drive business opportunities
  • Support the Stadia teams on Category One final and Gala events
  • To drive sales of sponsorship, advertising and hospitality packages to individuals, groups and companies;
  • To ensure the collation & use of customer information is controlled in line with GDPR legislation;
  • To craft and deliver marketing material and racing programmes as required ensuring compliance with both brand and regulatory standards
  • Attend tracks at least once a month in person to assess management team needs and agree actions for the period ahead
  • Deputise for other Communication managers during periods of absence or leave and carry out role of Duty Manager as required
  • Ensuring that all Commercial staff are aware of the Work Instruction Notices and ensure that they are adequately trained
  • To ensure that all areas and equipment are safe, reporting any concerns to the Safety and Compliance Officer
Additional Information

Benefits and Development

  • Rewards arena with discounts to over 500 different retailers
  • Pension Scheme & access to our annual share save scheme
  • Full training given to allow the best start when joining the business
  • Ongoing performance development with your Line Manager to receive regular feedback and plan any personal development identified
About The Company

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experiences for our customers, revolutionising the space as we go. We’re specialists in safer gambling and the company that is at the forefront of responsibility.

Combining technology and entertainment to build products that push the boundaries, Entain is home to a global family of more than 25 well-known brands – names such as bwin, Ladbrokes, Coral, Gala, Betdaq, and many more. With a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.

Wellbeing at Entain

We want our employees to feel healthy and supported at home and at work. That's why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.
 

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.