Location:
Gibraltar
Vacancy Type:
Permanent
30 Sep 2021
Brand:
23 (Entain)
About The Role

Our trading function is full of sport enthusiasts! They know all there is to know about the events across the sporting calendar! Bring your passion and focused expertise to a business that will fill you time with all things sport! Join GVC as part of our Trading department to bring the sports that our customers love to life! For the good of entertainment.

These insightful members of these teams create all the odds that our customers bet on from horse racing, football, rugby, cricket, tennis and many more. There are so many different teams within trading to get involved in from the exciting Live Betting Team that control prices whilst an event is going on to the Trading Performance Team who analyse and optimise our business practices to create the best and safest services for our customers.


As a Bet Acceptance Trader you will be a member of the team responsible for all ‘exceptional’ bet management via Over Ask and Telephone referral for both the Ladbrokes and Coral brands.

 

The accuracy of bet acceptance decision making, bet noting contribution and subsequent customer profiling recommendations will increase profitable customer turnover and reduce loss making customer activity.


What you'll be doing:

  • Manage the acceptance of bets in line with the policies and practices outlined by the Bet Acceptance Management Team
  • Ensure that all bet acceptance decisions are appended with an appropriate bet note
  • Ensure that all profiling recommendations and relevant information are delivered to the customer profiling team in line with the procedures set out
  • Ensure that the communication of all significant and noteworthy bets to the Trading Team is undertaken in a timely manner
  • Through the usage of monitors/trackers, maintain visibility of customer betting activity, update bet notes as appropriate and feedback to the Trading team using the agreed communication tools across the whole GVC platform
  • Help support and develop the relationship between Bet Acceptance, Customer Profiling, Risk and the Trading Team’s and in doing so look to optimise the efficiency of the Trading Team as a whole
  • Assist in performance reporting and system administration tasks as needed
  • Assist in the management of the event limit settings as requested by the management team
  • Provide specialist trading knowledge in assisting the brand and customer service teams as needed
  • Understand, acknowledge, and follow the betting integrity policies and procedures at all times and raise any incidents to the Bet Acceptance Manager and/or Compliance Teams as appropriate
  • Always ensure the adherence to core licensing principals, escalating issues to the appropriate internal and external bodies as defined
 

What we need from you:

  • Extensive subject matter expertise in trading would be beneficial
  • Excellent mathematical aptitude and awareness
  • Strong analytical skills and problem-solving capability
  • You will be comfortable working in a fast-paced environment, making decisions quickly and according to agreed guidelines
  • In-depth knowledge of Horse Racing or Sports is necessary
 
About The Company

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experiences for our customers, revolutionising the space as we go. We’re specialists in safer gambling and the company that is at the forefront of responsibility.

Combining technology and entertainment to build products that push the boundaries, Entain is home to a global family of more than 25 well-known brands – names such as bwin, Ladbrokes, Coral, Gala, Betdaq, and many more. With a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.

Wellbeing at Entain

We want our employees to feel healthy and supported at home and at work. That's why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.
 

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.