Salary:
£8.91 in line with UK National Living Wage
Romford
Vacancy Type:
Permanent
Brand:
06 (Coral)
About The Role
Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker, bwin and Coral.
 
Role Purpose and Key Responsibilities:

To assist in the successful running of the tote by providing a friendly and efficient service to ensure customer satisfaction whilst operating effective cash control procedures.

Key Responsibilities:

  • Welcome and assist visitors to the Stadium in an appropriate way;
  • Develop and maintain a working knowledge of betting products;
  • Undertake betting transactions with speed and accuracy taking action to minimise wait time;
  • Open, operate and close the Tote terminal so as to provide instant and attentive service to customers at both booths or tables offering a table service as required
  • Manage cash to ensure any cash loss is minimised in line with Stadia performance targets
  • Complete Tote terminal administration completely and accurately;
  • Contribute to the prevention of fraud;
  • To carry out any other reasonable requests made by the Tote Supervisor or Manager.
Health & Safety and Compliance Responsibilities:
  • Contribute to the protection of the Betting Licence, by identifying and reporting any activities which could jeopardise the licence to the Tote Supervisor.
  • To ensure the Think 21 policy is adhered to at all times.

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.