Salary:
NA
Location:
Manila
Vacancy Type:
Permanent
About The Role
Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker, bwin and Coral.
 
Role Purpose: 
To manage data across the Risk & Payments system and create regular monitoring reports 

Key Responsibilities: 
 
• Generate required timely reports based on Operational/Management requirement
• Manage data across different systems and tools.
• Has a basic understanding of the processes, functions, and operations of the Payments & Risk processes associated with GVC
• Forecasting for the risk and payments teams.
• Carry out payment processor health analysis and volume tabulation to derive the maximum revenue potential from payment processing
• SLA review across different and monitoring of the data source.
• Highlight essential gaps and development areas with the process based on data validations & analysis. 
• Identify KPIs for Risk Operations, creating and running weekly, monthly reports that measure the agent performances.
• Continuous review and monitoring of the data source. 
• Keep themselves aware of the changes in the processes to re-align their work systems
• Maintain up-to-date and detailed documentation of current reporting landscape (specifications, definitions, known issues/incompatibilities, SQL queries…).
• Design department wise “views” and custom reports.
• Ability to understand business/operational requirements and translate them into specific outcome reports.
• Converses with, writes reports and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning
• Diagnoses problems using formal problem-solving tools and techniques from multiple angles and probes underlying issues to generate multiple potential solutions
• To perform game monitoring and analysis
• Should have an inquisitive approach and rapidly identify and mitigate suspected fraudulent activities and report to security staff of the suspected gameplay.
• To report any abnormal issues or situations to Risk & Payments Senior Operations Manager
• Conduct monthly financial performance reviews to identify areas of loss, communicating recommendations and the remedial action required to Risk & Payments Senior Operations Manager
• Running daily reports to protect the business from technical issues and abuse
• Providing deep Risk analysis on different issues requested by Risk & Payments Senior Operations Manager
• Ad hoc activities as deemed appropriate by the Risk & Payments Senior Operations Manager, Directors, Heads, and Operation Managers.
 
Qualifications and Educational Requirements 

• Must possess a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s Degree, any field 

Specialist Skills and Experience Required 

 Essential

• Strong analytics skills and the ability to deal with large volumes of numerical data
• Advanced level of MS Excel, PowerPoint and Word required
• Proficiency with SQL system, Tableau and managing data in Tera Data and Microstrategy; Python programming knowledge an advantage.
• Understanding of online payment methods and customer behaviour
• Strong analytical / mathematical / numerical skills.
• Excellent written, verbal communication and Presentation Skills
• Strong organizational skills, attention to detail and multi-tasking skills
About The Company

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experiences for our customers, revolutionising the space as we go. We’re specialists in safer gambling and the company that is at the forefront of responsibility.

Combining technology and entertainment to build products that push the boundaries, Entain is home to a global family of more than 25 well-known brands – names such as bwin, Ladbrokes, Coral, Gala, Betdaq, and many more. With a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.

Wellbeing at Entain

We want our employees to feel healthy and supported at home and at work. That's why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.
 

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.