Vacancy Type:
16 (Ladbrokes)
About The Role
Role Purpose

As a Retail Business Analyst, you will work alongside a team of Project Managers and subject matter experts to conduct detailed research and analysis which helps inform key business decisions.

Typically you will work on a range of small to large scale projects within the retail side of our business. The size and scope of each project will differ, however projects will range from technology rollouts, new product development, process improvement, business efficiency, regulatory change and anything in between. Therefore this role would lend itself to a more generalist Business Analyst, who comes from a strong retail background, working within a large multi-site retailer. 

You will be involved in all parts of the project life cycle, from project initiation, planning, execution and closure, in line with our agreed retail project framework. Furthermore you will work closely with key internal and external stakeholders including subject matter experts and the senior leadership team to ensure the project is delivered on time, on budget and on brief.

Key Responsibilities
  • Work with key business stakeholders to identify business requirements for assigned retail projects that align to agreed project objectives / deliverables
  • Conduct research and analysis to gain a better understanding of existing business problems and provide recommendations which address these issues
  • Formulate ways for the business to improve our people, processes and systems for greater efficiency, based on research & analysis
  • Document existing business processes, business requirements, map process workflows and other project documentation for a range of small to large retail projects
  • Gain in-depth understanding of systems architecture and interfaces so as to anticipate implications of solution additions, changes, enhancements required within retail
  • Assist business owners in developing comprehensive business cases for change, identifying risk, benefit, cost and timescale analysis
  • Ensure adherence to all legal, regulatory and Health & Safety requirements, by conducting required due diligence on all assigned projected
  • Build and maintain strong relationships with key internal & external stakeholders
  • Run workshops, listening groups and training sessions
Qualifications and Educational Requirements
  • Degree educated in business, project management or other relevant course
  • Have worked in an equivalent business analyst or project management role for a minimum of 2 years previously
Specialist Skills and Experience Required
  • Strong problem-solving & analytical skills
  • Exceptional planning, time management and organisational skills
  • Impeccable attention to detail
  • Excellent communication and interpersonal skills
  • Ability to have a strong impact and influence key decisions with senior stakeholders
  • Experience of building cross-departmental stakeholder relationships
  • Experience of working in a fast-paced business environment
  • Good commercial awareness
  • Leadership and management skills
  • Able to build strong effective business partnerships
  • Ability to influence, motivate and lead to ensure all deadlines are met
  • Communicates persuasively in a range of challenging situations
  • An interest in, and understanding of, project management techniques and computing systems 
About The Company

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experiences for our customers, revolutionising the space as we go. We’re specialists in safer gambling and the company that is at the forefront of responsibility.

Combining technology and entertainment to build products that push the boundaries, Entain is home to a global family of more than 25 well-known brands – names such as bwin, Ladbrokes, Coral, Gala, Betdaq, and many more. With a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.

Wellbeing at Entain

We want our employees to feel healthy and supported at home and at work. That's why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.