We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.
We are striving to become a world class analytics team and deliver meaningful, sustainable and long-term solutions that respond to the needs of our business and customers, and with that we are looking for an experienced Commercial Analyst to join our team.
This is a great opportunity to collaboratively develop commercial insights and analysis articulating through storytelling. You will also partner with stakeholders across the business to deliver insights for CX Product teams.
So, what will the role involve?
- You will focus on supporting day to day tactical insights delivery, answer day-to-day analytical questions from CX Product managers around core products, engagement tools, customer support, front end features of the websites, in-depth analysis of customer journeys
- Experience in web analytics is key, working with Big Query, GA, SQL (Mixpanel)
- Develop commercial insights, analyses, A/B testing and reporting that will support the long and short-term CX Product and customer strategies
- Providing timely insights for monthly delivery of key reports, making data insights understandable
- Generating tactical commercial analyses and providing actionable insights to facilitate more informed, data-driven decision making by CX Product stakeholders
- Monitor the ongoing performance of the key performance indicators across product, CX Product and customer portfolio and ensuring performance is consistent with the strategies to achieve the company’s objectives.
What are we looking for?
- Previous commercial insights experience
- Strong analytical and problem-solving skills
- Web analytics experience - working with Big Query, GA, SQL (Mixpanel)
- Ability to story tell and clearly articulate trends using data visualisation techniques
- Ability to drive results in a fast paced environment
