Salary:
£9.16 per hour
Location:
Wolverhampton
Vacancy Type:
Permanent
Brand:
16 (Ladbrokes)
About The Role

To make the Stadium the customer’s first choice for Greyhound racing by providing our guests with the highest levels of fast, friendly and efficient service. 

 

Key Responsibilities:  

    • Welcome guests in a friendly and accommodating manner, making a great first impression; 
    • Take orders and serve food/drink, consistently achieving the required standards;
    •  Learn and retain a comprehensive understanding of all menu items to ensure maximum benefit to the guest and the ability to work effectively;
    •  Prepare the restaurant/bar for service and carry out any other reasonable requests made by the Bar & Catering Supervisor;
    •  Present a positive personal image to the customer;
    •  Ensure that a high standard of hygiene and cleanliness is maintained in the restaurant/bar areas by following cleaning routines as set by the Bar & Catering Supervisor;
    •  Account for payments at the end of the shift;
    •  Assist the Bar & Catering Supervisor with the smooth running of the bar and catering operations by ensuring the team are under clear direction and help other colleagues when necessary, reporting any concerns to the Bar & Catering supervisor;
    •  Deputise for the Bar & Catering Supervisor when necessary; 
    • To carry out any other reasonable requests made by the Bar & Catering Supervisor. 

 

Health & Safety and Compliance Responsibilities:  

 

    • Ensure that all equipment in the bar and restaurant area is working safely and is compliant with manufacturer’s guidelines for operation, reporting any concerns to the Bar & Catering Manager. 
    • Ensure that the bar and restaurant areas are safe and report any concerns to the Safety & Compliance Officer or Bar & Catering Manager.  
Additional Information
Qualifications and Training Requirements
  • General Health and Safety Training
  • Fire Safety Training

Benefits and Development

  • Rewards arena with discounts to over 500 different retailers
  • Pension Scheme & access to our annual share save scheme
  • Full training given to allow the best start when joining the business
  • Ongoing performance development with your Line Manager to receive regular feedback and plan any personal development identified
About The Company

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experiences for our customers, revolutionising the space as we go. We’re specialists in safer gambling and the company that is at the forefront of responsibility.

Combining technology and entertainment to build products that push the boundaries, Entain is home to a global family of more than 25 well-known brands – names such as bwin, Ladbrokes, Coral, Gala, Betdaq, and many more. With a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.