Salary:
Competitive
Location:
Sofia
Vacancy Type:
Permanent
Brand:
23 (Entain)
About The Role

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment. 

 

The role in a nutshell:

 
 

Reporting into the Facilities  Manager, the receptionist role is to provide a first class experience to all visitors to Entain and take responsibility for the standards and operation of the reception area, answering the phone and supporting the Workplace Manager as and when required. 

 

Delivers the best levels of customer service satisfaction to agreed department key performance indicators. This role will also provide cover for the post room when required, as appropriate. 

 

What you’ll be doing:
 
  • Meet and greet visitors in a professional manner on arrival, offer the chance for a refreshment and communicate their presence to the appropriate individual via telephone or email. 
  •  Ensure Reception areas are always clean and tidy and professionally presented, representing Entain standards at times.
  •  Operate and manage the enquiries effectively with a warm and friendly manner as appropriate
  • Ensuring all messages are managed and communicated in a professional friendly manner 
  • Manage the reservation of the meeting rooms on the computerized meeting room booking system effectively as appropriate
  • Assisting in the co-ordination and preparation of meeting rooms 
  • Booking couriers and taxis as and when appropriate 
  • Responsible for carrying of the role of Fire Marshall 
Occasional: 
  
If necessary, distribution of internal mail or supporting the post room as and when appropriate and agreed by the Facilities Manager 
 
 
What we need from you:
 
  • Good written and spoken communication abilities with experience of communicating at all levels 
  •  Good knowledge in Microsoft Office 365 suite 
  • Working knowledge of a computerised switchboard 
  • Be able to work under pressure 
  • Polite and courteous 
  • Well organised 
  • High attention to detail 
  • The ability to prioritise workload
  • Previous experience in large corporate environment preferred 
  • Fluency in English;
 
What we offer:

  • Competitive remuneration package;
  • 25 days annual leave;
  • Social benefits: personal health insurance, dental allowance, sport activities, food vouchers;
  • Opportunity to join a team of great professionals;
  • Dynamic and friendly work environment;
  • Teambuilding activities.
 
Ready to get involved?
 
Bring your energy to Entain and you’ll be in the mix from the start.
 
For the good of entertainment.
 
Apply now!
 
About The Company

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experiences for our customers, revolutionising the space as we go. We’re specialists in safer gambling and the company that is at the forefront of responsibility.

Combining technology and entertainment to build products that push the boundaries, Entain is home to a global family of more than 25 well-known brands – names such as bwin, Ladbrokes, Coral, Gala, Betdaq, and many more. With a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.