Salary:
min 40.000£
Location:
Gibraltar
Vacancy Type:
Permanent
Brand:
16 (Ladbrokes)
About The Role
We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.
 
What you'll be doing (in a nutshell):

Managing day-to-day support of CRM reporting and analytics for our Gaming business – working closely with internal stakeholders.
Handle end to CRM reporting and executional support, proactively identifying areas of improvement and optimisation within our CRM efforts.
Be a champion for analysis and data for CRM across the Gaming business, utilising key models and analytic tools available.
Work directly with CRM executional team to delivery increased performance of our gaming CRM activities.
Work alongside the wider CRM Analytics team to share best practice and grow.
Personable expert who can work comfortably with our BI and Marketing teams, understanding campaign activities plus the data and decisions behind them.
Excellent analytical skills and a proven track record of driving change through business intelligence.
Look for solutions to problems with data.
Ability to quickly grasp new concepts and tools.
Occasional: Provide monthly feedback on team performance to ensure timely and consistent reporting of quality trends

What we need from you:

Strong SQL skills
Experience with Teradata and MS SQL server 
Experience in CRM analytics, standard processes and techniques
Although applications without gaming experience will be considered, previous knowledge of the sector would be highly beneficial
Experience in working closely with stakeholders, understanding their needs, and present insights and solutions in an informative way
Bachelor’s or Master’s degree in quantitative sciences
Comfortable cleaning and preparing data from large data sets
Experience utilizing tools like Tableau and Power BI
Experience CRM platforms like Salesforce and Optimove.
Thoroughness and attention to detail 
Business standard use of the English language
Experience using Excel at a medium to advanced level
Capability to identify and solve problems when dealing with multiple tasks for different teams when working to a deadline
Target and goal orientated individual with an ability to work under pressure and independently 
Excellent ability to work well within a team environment
Enthusiastic and flexible working attitude
Willingness to adapt to changes and learn new tools
 
What we can offer you:
 
  • We're a fast-paced, high-tech and progressive company which means from day 1 you'll have an opportunity to make a real impact to the business
  • Big focus on personal and professional development
  • Flexible benefits package including (annual bonus, employee share scheme, private medical, life assurance, income protection, matching pension contributions, enhanced vacation package, discounted gym membership) with the ability to flex your benefits package to suit your needs
  • Amazing Mediterranean lifestyle, where you can spend summer at the beach, ski in the nearby mountains in winter and visit cities such as Malaga, Seville, Cadiz or Granada, which are all close by. We offer a great relocation package to help make the move easy!
  • Newly refurbished offices, with chillout spaces and modern facilities
  • Fantastic programme of free social activities, from our legendary summer parties and Friday night drinks to weekend trips to the major Spanish cities and morning office breakfast, we've got you covered.
  • Being a sports company, you can be sure we're as passionate about sports as you are, if you can name a sport, we've probably got a company team.
If you’re looking to work in a fast-paced, progressive, tech driven environment, then this could be the role for you. Apply now!
 
About The Company

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experiences for our customers, revolutionising the space as we go. We’re specialists in safer gambling and the company that is at the forefront of responsibility.

Combining technology and entertainment to build products that push the boundaries, Entain is home to a global family of more than 25 well-known brands – names such as bwin, Ladbrokes, Coral, Gala, Betdaq, and many more. With a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.