Competitive, annual bonus, benefits & relocation package
Vacancy Type:
23 (Entain)
About The Role

Entain is a leading, global, digital and retail gaming and gambling business. We are constantly looking to push boundaries and develop the industry making gambling more enjoyable for all our customers. We do things our own way, with our own personality and attitude, For The Good Of Entertainment.

The role in a nutshell:

We are looking for a Head of Research Insight for our UK & Ireland Markets to join our growing global research team. As Head of Research (UK & Ireland market) you will be based in Gibraltar with the team and will report into the Global Research Director.

The global research function helps us understand the climate we’re operating in, how our brands are performing in a competitive context, and gives guidance on customer needs, motivations, preferences and intentions. We invest heavily in our brands with a very significant marketing spend, and research is a critical pillar in managing that investment, and customer experience.

In this role, you’ll play a key part in bringing our team’s visions to life. You’ll design and create graphic elements for features and game mechanics, liaising with our Head of Win to ensure all content created is cohesive with the overall design brief.

What you’ll be doing:

  • Build and maintain relationships with key partners inside and outside the company
  • Lead a structured briefing process and filter briefs to ensure we support decision-changing research
  • Supervise the design of research to fit the briefs, internally or externally
  • Lead all aspects of the project management of your team to ensure they deliver impactful insight to appropriate timelines
  • Keep in regular contact with the centres for excellence to be sure your team understand and benefit from the tracking studies and CX research coming out of those teams. Brief in any bespoke reporting that is needed in addition to answer an insight need.

What we need from you:

  • Expert practitioner in quantitative and qualitative market research with an in depth knowledge of research techniques gained either through education, agency training or industry body qualifications e.g. MRS certificate
  • Up to date knowledge of sampling methods and their pros / cons and differences by country
  • Experienced and confident presenter to senior partners with ability for powerful storytelling
  • An ability to triangulate different data sources and to understand commercial context in order to turn research into relevant and impactful insight.
  • Run multi-country studies
  • Experience of the gambling industry and its key drivers

If you’re looking to work in a fast-paced, progressive, tech driven environment, then this could be the role for you. Apply now!

Additional Information
What we can offer you:
  • We're a fast-paced, high-tech and progressive company which means from day 1 you'll have an opportunity to make a real impact to the business
  • Big focus on personal and professional development
  • Flexible benefits package including (annual bonus, employee share scheme, private medical, life assurance, income protection, matching pension contributions, enhanced vacation package, discounted gym membership) with the ability to flex your benefits package to suit your needs
  • Amazing Mediterranean lifestyle, where you can spend summer at the beach, ski in the nearby mountains in winter and visit cities such as Malaga, Seville, Cadiz or Granada, which are all close by. We offer a great relocation package to help make the move easy!
  • Newly refurbished offices, with chillout spaces and modern facilities
  • Great company culture where we bring it on! get involved, do what's right and keep it real 
  • Fantastic programme of free social activities, from our legendary summer parties and Friday night drinks to weekend bus trips to the major Spanish cities and morning office breakfast, we've got you covered.
  • Being a sports company, you can be sure we're as passionate about sports as you are, if you can name a sport, we've probably got a company team.
About The Company

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experiences for our customers, revolutionising the gambling space as we go. We’re specialists in safer gambling and the company that is at the forefront of responsibility.

Combining technology and entertainment to build products that push the boundaries, Entain is home to a global family of more than 25 well-known brands – names such as bwin, Ladbrokes, Coral, Gala, Betdaq, and many more. With a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.