Location:
Gibraltar
Vacancy Type:
Permanent
31 Mar 2021
Brand:
23 (Entain)
About The Role
Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker, bwin and Coral.
 
Role Purpose    

You will be responsible for the administration of our HR System, ensuring system setup and data is accurate at any point in time.  You'll be the first point of contact for any Issues relating to our HR system and will see any queries through from start to finish ensuring stakeholders are kept up to date.

Key Responsibilities

  • Be a primary contact and super-user for queries on the Oracle Cloud HR system  
  • Train, coach and support users within HR and support business users on the ESS & MSS functionality
  • Support the testing of system developments, raise issues and retest through to sign off for production implementation by the Head of HR Systems
  • Take ownership of all queries raised by users through to resolution acting as point of contact between IT, the Oracle Cloud Technical Support Team and the wider HR team.
  • Create WorkForce structure requirements in Oracle Cloud (Jobs, Departments etc) as and when requested
  • Ensure that all Fusion Workforce Structure data is properly maintained and all structures are correct 
  • Escalate any potential system issues to Technical Support team in a timely manner  
  • Understand how Oracle Cloud HR data impacts other systems & processes
  • Be a trusted ‘go-to’ resource for all HR teams for HR & Workforce Structures master data queries 
  • Manage the Ask HR Email inbox and assign queries/issues to the appropriate HR team or Business Contact to resolve
  • Assist with the regular global review of employee data to ensure the ongoing consistency and accuracy. Refer any data inaccuracies to the relevant HR team to correct or update the system yourself.
  
Specialist Skills and Experience Required
  • A high level of knowledge in excel
  • A proven ability to develop and maintain effective working relationships with stakeholders
  • Verbal communication skills to communicate with all levels of the organisation
  • Written communication skills to produce succinct correspondence
  • Excellent administrative skills
  • Results and service focused
  • Ability to work under the pressure and tough deadlines
  • A high level of confidentiality
  • The flexibility and willingness to learn
  • The ability to work accurately, with attention to detail
Additional Information
HR & HR Systems/Oracle Cloud Experience is desirable.
About The Company

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experiences for our customers, revolutionising the gambling space as we go. We’re experts in safer gambling and the company that is at the forefront of responsibility.

Combining technology and entertainment to create products that push the boundaries, Entain is home to a global family of more than 25 well-known brands – names such as bwin, Ladbrokes, Coral, Gala, Betdaq, and many more. With a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.


Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.