London, St Pauls
Vacancy Type:
23 (Entain)
About The Role
Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker, bwin and Coral.
Purpose of role 
To be a trusted communication advisor, partnering with the business, ensuring they are supported with brilliant, first class communications direction and execution, impacting our employee experience. 

Helping leaders to give clarity and bring energy to their teams, the role holder will report into the Head of Internal Communications, and work closely with business stakeholders to provide subject matter expertise on all aspects of internal communications; strategic planning and counsel, compelling narrative, change communication and engagement.

Key Responsibilities 
You’ll be a key member of the Internal Communications team, bringing your knowledge and influence to raise the bar for how leaders communicate with their teams and help to provide a world class experience for our people, measured by Employee Net Promoter Score (eNPS) and employee engagement survey.


  • Demonstrate a solid knowledge of both Entain and People strategy and how they’re connected, to help drive understanding across the business through the communications you create
  • Make sure the Entain strategic narrative, tone of voice, visual approach and campaigns mean that we’re always connecting with our people in the very best way so that they can advocate for Entain
  • Actively build great relationships with internal communications and people team to develop a strong understanding of our priorities, challenges and audiences
  • Be a trusted advisor to the Internal Communications team, earning yourself and the wider team credibility across the People team
  • Demonstrate a strong ability to challenge and influence at all levels of the business in a positive and respectful way
  • Be a collaborative and supportive member of the Internal Communications team and also the People team, happy to muck in outside of your immediate role remit to drive the wider team’s success
  • Be a great role model for our values and a pleasure to work with
  • Be a champion for always putting our people’s experience first
  • Be creative and not afraid to suggest new ideas and ways we can do things differently
  • Be flexible to take on additional projects on the business roadmap
Specialist skills and experience 
  • Proven ability to execute communications plans across multiple projects, channels and audiences
  • Demonstrable evidence of positively influencing employee engagement
  • Excellent interpersonal skills
  • Good writing skills
  • Highly driven
  • Good facilitation techniques
  • Ability to work autonomously and collaboratively
  • Good understanding of internal communications practices and the ability to translate these into practical plans.
  • Understand the importance of employee voice and knowledge sharing.
  • Knowledge of the core principles of change communication
  • Develop and manage approvals processes
  • Present employee feedback to project group/s
  • The ability and pragmatism to move at pace in an unsophisticated communications environment and to know where to focus limited resources for the maximum impact
  • Developed creative skills and enthusiasm for developing technologies and social media platforms to engage with our people effectively
  • Excellent interpersonal skills and the ability to influence and challenge senior stakeholders and present persuasive arguments to convince others
  • Good creative, technical and platform knowledge to create and deliver brilliant content in a compelling way through the appropriate channel including intranet, video, print, digital and social media
About The Company

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experiences for our customers, revolutionising the gambling space as we go. We’re experts in safer gambling and the company that is at the forefront of responsibility.

Combining technology and entertainment to create products that push the boundaries, Entain is home to a global family of more than 25 well-known brands – names such as bwin, Ladbrokes, Coral, Gala, Betdaq, and many more. With a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.