18 (Ladbrokes.com.au)
About The Role

As a seasoned engineer in the technology team and a member of the initial incident response team you will be able to keep your calm in a fast paced technology environment and be able to respond and resolve incidents in a time critical industry.

What will your key responsibilities be?

  • Resolving issues and bugs raised via the technical support channels.
  • Triage issues quickly using logging and metric tools available.
  • Communication of status and resolution of issues raised.
  • Work within the SLAs defined by the technology leadership group. 
  • Contribute to the technical roadmap with ideas and opportunities for improvements.
  • Maintenance of key components across a modern enterprise technology stack.
  • Collaborate with other engineers & key stakeholders in the organisation
  • Flexible approach to work: We operate an ongoing on-call roster and during peak sport/racing events require some weekend work. To support this, we offer remote work options where you can work up to 3 days a week remotely with flexible working hours.
What type of experience might make you successful?
  • Fluent development skills in one or more of Golang, C#, Java, C++ (or equivalent compiled language).
  • Proven experience in Front End technologies including but not limited to VueJS (or React), Vuex (or Redux), Vanilla JavaScript, HTML, CSS.
  • Exposure to logging/metric tools Sumo, Grafana, New Relic. Kibana.
  • Strong knowledge & experience of JavaScript (AJAX, JSON, XML, HTTP, Request, DOM), including web application design.
  • Solid understanding of web standards and technologies (HTTP, SSL, browser caching, cookies, domains, etc).
  • Design and implementation experience with RESTful web services.
  • Exposure to Docker and containerised applications.
  • Experience with one or more NoSQL data solutions (MongoDB, DynamoDB, ElasticSearch)
  • Basic understanding of traditional relational database design (MySQL, MSSQL or similar)
  • Understanding of the general concepts of microservices vs service oriented architectures.


  • Kubernetes orchestration experience.
  • Strong understanding of networking (Networks, Firewalls) and design considerations for distributed systems. 
  • Experience in data-warehouse solutions (Amazon Redshift).
  • Strong understanding of Amazon Web Services, including Infrastructure as code solutions (Terraform, CloudFormation).
  • Experience with Kafka, Kinesis, NATS or other stream handling solutions.
  • Experience with UI automation tooling. 
  • Experience with ITIL4 – Incident management & service desk use.  

What type of characteristics are we chasing?

  • Excellent knowledge of the mobile industry and the ability to develop our products using the latest device capabilities and trends.
  • Strong communication skills.
  • Proactive work ethic & reliable at incident resolution.
About The Company

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experiences for our customers, revolutionising the gambling space as we go. We’re experts in safer gambling and the company that is at the forefront of responsibility.

Combining technology and entertainment to create products that push the boundaries, Entain is home to a global family of more than 25 well-known brands – names such as Ladbrokes Australia, neds, Bookmaker.com.au, betstar, and many more.

What’s in it for you? Glad you asked! 

  • Our best perk is our on-site barista during business hours – who doesn’t love free barista made coffee
  • We love flexibility with remote working and extended business hours! We operate in an informal, fast-paced, and fun environment and our dress code is ‘Dress for your day’ – casual day in the office = jeans and sneakers, meeting with external stakeholders = suit up.
  • Our lean and nimble Australia team means you get the opportunity to see the impact and results of your work every day.
  • We know all the right people which means we get access to free and discounted tickets to sporting and racing events.
  • We also love to party, which means we throw awesome company celebrations!
  • Heavily subsidised gym memberships and other paid for services as part of our wellness calendar (flu vaccine, group fitness classes, social sports, corporate games, Employee Assistance program)
  • Fully stocked fridge and pantry for your breakky and lunch, weekly staff lunches and afternoon beverages on Fridays.

Our Culture As real as it gets

At Entain we're a diverse team, sharing a commitment to quality and success.

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and benefits package that we're extremely proud of.